Privacy PolicySiyaasadda Arrimaha Khaaska ah

Welcome to Waberi Cleaning Services. We are Mogadishu's trusted professional cleaning company at waberics.com. We provide bedbug fumigation, sewage tanker services, water tanker supply, home cleaning, office cleaning, deep cleaning, carpet cleaning, and post-construction cleaning across Mogadishu and Somalia.Ku soo dhawoow Waberi Cleaning Services. Waxaan nahay shirkadda nadaafadeed oo xirfad u lah Noocyada kala duwan Ee Nadafadeed laga aaminsan yahay dhamaan Muqdisho oo laga heli karo waberics.com. Waxaan bixinaa Buufinta cayayaanka, adeegyada tankerka wasakhda, sahaminata biyaha, nadiifinta guriga, nadiifinta xafiiska, nadiifinta qoto dheer, nadiifinta rugta, iyo nadiifinta ka dib dhismaha ee Muqdisho iyo Soomaaliya.

This Privacy Policy explains how we collect, use, protect, and share information about you when you contact us or book a cleaning service.Siyaasaddan Xogta Gaarka ah waxay sharaxaysaa sida aan ururino, isticmaalno, ilaalino, oo aan wadaagno macluumaadkaaga marka aad nala xiriirto ama aad buugayso adeeg nadiifin.

When you interact with Waberi — visiting our website, contacting us on WhatsApp, or requesting a quote — we may collect:Marka aad la macaamilato Waberi — booqasho websaydhkayaga, nala xiriirto WhatsApp, ama codsato qiime-tilmaan — waxaan laga yaabaa inaan uruurinno:

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  Personal Contact InformationMacluumaadka Xiriirka Shakhsiga

  Your full name, phone number, WhatsApp number, and email address — provided when you contact us or book.Magacaaga oo buuxa, lambarka telefoonka, lambarka WhatsApp, iyo cinwaanka iimaylka — la bixiyo marka aad nala xiriirto ama aad buugayso.

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  Location & AddressGoobta & Cinwaanka

  Your home, office, or property address in Mogadishu — so we can dispatch our cleaning team to the correct location.Cinwaanka gurigaaga, xafiiskaaga, ama hantidaada ee Muqdisho — si aan u diri karno kooxda nadiifintayada goobta saxda ah.

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  WhatsApp & Contact MessagesFariimaha WhatsApp & Xiriirka

  Messages, photos of spaces, and service requests you send via WhatsApp, phone, email, or our contact form.Fariimaha, sawirrada meelaha, iyo codsiyada adeegga ee aad noogu dirto iyada oo loo marayo WhatsApp, telefoon, iimaylka, ama foomkayaga xiriirka.

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  Cleaning Service DetailsFaahfaahinta Adeegga Nadiifinta

  Type of cleaning service needed, property size, number of rooms, preferred date and time, and any special requirements.Nooca adeegga nadiifinta ee loo baahan yahay, cabbirka hantida, tirada qolalka, taariikhda iyo wakhtiga la doorbidayo, iyo shuruudaha gaar ah.

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  Website Usage DataXogta Isticmaalka Websaydhka

  Basic information about how you use our website — IP address, browser type, pages visited — collected automatically through our hosting platform.Macluumaad aasaasi ah oo ku saabsan sida aad u isticmaasho websaydhkayaga — cinwaanka IP, nooca browser-ka, bogagga la booqday — si toos ah loo aruuriyo iyada oo loo marayo madal martigelintayada.

We use your information solely to deliver and improve our cleaning services:Waxaan isticmaalaa xogtagaaga kaliya si aan u bixino oo aan u hormarino adeegyadeena nadiifinta:

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  Book and Deliver Your CleaningBuugaynta & Bixinta Nadiifintaada

  Process your booking, confirm your appointment, and dispatch our cleaning team to your location in Mogadishu.Maamulida buugayntaada, xaqiijinta ballantaada, iyo dirista kooxda nadiifintayada goobtagaaga ee Muqdisho.

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  Send You a Free QuoteDirista Qiime-tilmaan Bilaash ah

  Calculate and provide an accurate cleaning quote based on your location, property size, and service type.Xisaabinta iyo bixinta qiime-tilmaan nadiifin oo saxsan oo ku saleysan goobtagaaga, cabbirka hantida, iyo nooca adeegga.

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  Communicate With YouKula Xiriirka

  Respond to questions, send confirmations, appointment reminders, and updates via WhatsApp, phone, or email.Jawaabida su'aalaha, dirista xaqiijinnada, xusuusinnada ballanta, iyo cusboonaysiinnada iyada oo loo marayo WhatsApp, telefoon, ama iimaylka.

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  Improve Our Cleaning ServicesHormarinta Adeegyada Nadiifintayada

  Analyze feedback to continuously improve the quality of our cleaning services and your experience with Waberi.Falanqaynta jawaab-celinta si aan si joogto ah uga hormarinno tayada adeegyada nadiifintayada iyo khibradaada Waberi.

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  Ensure Safety & Prevent FraudHubinta Amniga & Ka Hortagga Khiyaanada

  Verify bookings and protect against fraudulent activity or misuse of our services.Xaqiijinta buugaynta iyo ilaalinta ka hortagga hawlaha khiyaanada ah ama isticmaalka khaldan ee adeegyadeena.

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  Send Offers (With Your Consent Only)Dirista Xawaariiqda (Ogolaanshahaaaga Kaliya)

  Only with your explicit agreement may we send special offers or cleaning tips. Reply "STOP" on WhatsApp to opt out anytime.Kaliya heshiiskaaga cad ayaan kuu diri karnaa xawaariiq gaar ah ama talooyin nadiifin. U jawaab "STOP" WhatsApp si aad mar kasta uga baxdo.

Waberi primarily communicates with clients through WhatsApp. When you message us, please be aware:Waberi waxay ugu horeyso kula xiriiraa macaamiisha iyada oo loo marayo WhatsApp. Marka aad noo farriisato, fadlan ogow:

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  WhatsApp Messages Are StoredFariimaha WhatsApp Waa La Kaydiyaa

  Messages you send us — service requests, booking details, photos, and your phone number — are stored for the purpose of delivering your service.Fariimaha aad noogu dirto — codsiyada adeegga, faahfaahinada buugaynta, sawirrada, iyo lambarka telefoonaada — waxaa la kaydiyaa ujeedada bixinta adeegagaaga.

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  Photos of Your PropertySawirrada Hantidaada

  Photos you send of your home or office are used only for planning the cleaning service and deleted after completion upon request.Sawirrada aad noogu dirto gurigaaga ama xafiiskaaga waxaa loo isticmaalaa kaliya qorsheynta adeegga nadiifinta oo la tirtiraa ka dib dhammaadka marka la codsado.

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  WhatsApp's Own Privacy PolicySiyaasadda Xogta Gaarka ee WhatsApp

  WhatsApp is owned by Meta. Your messages are also subject to WhatsApp's own privacy policy at whatsapp.com/legal.WhatsApp waxay leedahay Meta. Fariimahaagas sidoo kale waxay u hooseyaan siyaasadda xogta gaarka ee WhatsApp ee whatsapp.com/legal.

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  No Unsolicited MessagesLama Dirin Fariimo Aan La Doonan

  We will never add you to group chats or send promotional messages without your consent. You can ask us to stop anytime.Weligeen kugu dari mayno kooxaha xiriirka ama ku dirin fariimo xaawaariiq ah fasaxkaaga la'aanteed. Mar kasta waad naga codsankartaa inaan joojinno.

We share your information only in these strictly limited situations:Waxaan la wadaagnaa xogtagaaga kaliya xaalladahan xaddidan ee adag:

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  Delivering Your Cleaning ServiceBixinta Adeegga Nadiifintaada

  Our cleaning team members are given only your name, address, and contact number — nothing more — to complete your service.Xubnaha kooxda nadiifintayada waxaa la siiyaa kaliya magacaaga, cinwaanka, iyo lambarka xiriirka — wax ka sii badan midna la'aan — si ay u dhammeeyaan adeegagaaga.

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  Legal RequirementsShuruudaha Sharciga

  If required by Somali law or a court order, we may share the minimum necessary information. We will tell you if this happens.Haddii sharciga Soomaaliyeed ama amarka maxkamaddu u baahan yahay, waxaan wadaagi karnaa macluumaadka ugu yaraan ee loo baahan yahay. Waxaan kuu sheegi doonaa haddii tani dhacdo.

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  Protection of SafetyIlaalinta Amniga

  To protect the safety of our clients, cleaning staff, or the public in an emergency — only the minimum necessary is shared.Si loo ilaaliyo amniga macaamiisheena, shaqaalaha nadiifinta, ama dadweynaha xaaladda deg-dega — kaliya ugu yar ee loo baahan yahay ayaa la wadaagaa.

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  Technology Platforms We UseMadadaalada Teknolojiga ee Aan Isticmaalno

  Our website uses Google Analytics and Google Maps. These collect basic usage data under their own policies. We do not share your contact details with them.Websaydhkayagu wuxuu isticmaalaa Google Analytics iyo Google Maps. Kuwani waxay uruuriyaan xogta isticmaalka aasaasiga ah siyaasadooda hoosteeda. Macluumaadkaaga xiriirka kuma wadaagnno.

We take your data security seriously and implement these practical measures:Waxaan si dhab ah u qaadnaa amniga xogtagaada oo waxaan fulino tallaabooyinkan macquulka ah:

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  SSL Encryption on Our WebsiteSSL Encryption Websaydhkayaga

  waberics.com uses HTTPS/SSL encryption — any information you submit is securely transmitted.waberics.com waxay isticmaashaa HTTPS/SSL encryption — macluumaad kasta oo aad gudbiso si amni ah ayaa loo gudbiyaa.

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  Restricted Access to Your DataXaddidida Gelitaanka Xogtagaada

  Only authorized Waberi staff who need your information to deliver your specific cleaning service have access to it.Kaliya shaqaalaha Waberi ee la fasaxay ee u baahan xogtagaada si ay u bixiyaan adeegga nadiifintaada gaar ah ayaa heli kara.

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  We Collect Only What We NeedWaxaan Uruurinaa Kaliya Waxa Aan U Baahanahay

  We do not collect excessive data. We only ask for what is necessary to book and complete your cleaning service.Xog xad dhaaf ah ma uruurinno. Waxaan codsanaa kaliya waxa loo baahan yahay si loo buugayn karo oo la dhammeyn karo adeegga nadiifintaada.

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  No Unauthorized AccessGelitaan La'aanta Fasaxa Lama Oggola

  Our WhatsApp, email, and website accounts are password-protected. No unauthorized person has access to client records.Xisaabaadkayada WhatsApp, iimaylka, iyo websaydhka waxaa laga ilaaliyaa furaha sirta. Qof aan la fasaxin ma heli karo diiwaanada macaamiisha.

You have the following rights regarding your personal data. We respond to any request within 48 hours:Waxaad leedahay xuquuqdaan ku saabsan xogtagaada shakhsiga ah. Waxaan ku jawaabaa codsi kasta 48 saac gudahood:

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  Right to Know What We HoldXuquuqda Ogaanshaha Waxa Aan Haysanno

  You can ask us anytime what personal information we have stored about you and we will tell you clearly.Mar kasta waad naga codsankartaa macluumaadka shakhsiga ah ee aan ku haysanno oo aannu kuu sheegi doonaa si cad.

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  Right to Correct Your InformationXuquuqda Saxida Macluumaadkaaga

  If any information we hold is wrong or outdated, you can ask us to correct it immediately.Haddii macluumaad kasta oo aannu haysanno uu khaldan yahay ama duugooday, waad naga codsankartaa in aan isla markii saxno.

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  Right to Delete Your DataXuquuqda Tirtirida Xogtagaada

  You can request deletion of your personal information at any time. We will do so promptly.Waxaad codsankartaa in la tirtiro macluumaadkaaga shakhsiga ah mar kasta. Waxaan sidaas samayn doonaa si dhakhso ah.

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  Right to Stop ContactXuquuqda Joojinta Xiriirka

  Message "STOP" on WhatsApp or email us anytime to stop all future communications from us immediately.U dir fariin "STOP" WhatsApp ama noo dir iimaylka mar kasta si aan u joojinno dhammaan xiriirka mustaqbalka ah ee annaga naga yimaada isla markii.

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  Right to a Copy of Your DataXuquuqda Nuqulka Xogtagaada

  You can request a copy of all personal information we hold about you in a readable format at any time.Waxaad codsankartaa nuqul ka mid ah dhammaan macluumaadka shakhsiga ah ee aannu ku haysanno hab la akhriyi karo mar kasta.

Our website may link to external social media platforms operating under their own privacy policies, which we do not control.Websaydhkayaga waxaa laga yaabaa in uu ku xidho madadaalada warbaahinta bulshada ee dibadda ee hawlgasha siyaasadooda xogta gaarka ah ee aan anagu xukumayno.

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  Facebook

  facebook.com/waberics — governed by Meta's Privacy Policy.facebook.com/waberics — waxaa xukuma Siyaasadda Xogta Gaarka ee Meta.

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  TikTok

  @waberics — subject to TikTok's own Privacy Policy.@waberics — waxay u hooseyaan Siyaasadda Xogta Gaarka ee TikTok.

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  Instagram

  @waberics — governed by Meta's Instagram Privacy Policy.@waberics — waxaa xukuma Siyaasadda Xogta Gaarka ee Instagram ee Meta.

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  YouTube

  @wabericleaningservice — governed by Google's Privacy Policy.@wabericleaningservice — waxaa xukuma Siyaasadda Xogta Gaarka ee Google.

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  Google Maps

  Embedded on our website to show our Mogadishu location — subject to Google's Privacy Policy.Lagu dhejiyay websaydhkayaga si loo muujiyo goobteena Muqdisho — waxay u hooseyaan Siyaasadda Xogta Gaarka ee Google.

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  Website UpdateCusboonaysiinta Websaydhka

  The updated policy will be posted on waberics.com with a new effective date clearly visible.Siyaasadda la cusboonaysiiyay ayaa la soo dhejin doonaa waberics.com oo leh taariikh cusub oo waxtar leh oo si cad u muuqata.

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  Notify Existing ClientsOgeysiinta Macaamiisha Jira

  For major changes, we will notify clients who have recently booked with us via WhatsApp or email.Isbeddelada waaweyn, waxaan ogeysin doonaa macaamiisha dhow nagaga buugaystay iyada oo loo marayo WhatsApp ama iimaylka.

If you have any questions or requests about this Privacy Policy or how we handle your data, contact us directly. We respond within 48 hours.Haddaad qabtid su'aalo ama codsiyo ku saabsan Siyaasaddan Xogta Gaarka ah ama sida aan u maamulno xogtagaada, si toos ah nala soo xiriir. Waxaan ku jawaabaa 48 saac gudahood.

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  WhatsApp — Fastest ResponseWhatsApp — Jawaabta ugu Dhakhsaha Badan

  +252 615 072 137 — 7 days a week, including weekends.7 maalmood todobaadkii, oo ay ku jiraan fasaxyada.

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  EmailIimaylka

  admin@wabercs.com

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  Office AddressCinwaanka Xafiiska

  Waberi Cleaning Services, km4, Waberi District, Banadir, Mogadishu, Somalia.Waberi Cleaning Services, km4, Degmada Waberi, Banaadir, Muqdisho, Soomaaliya.

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  Website Contact PageBogga Xiriirka ee Websaydhka

  waberics.com/contact